Managed Services
Experienced professionals dedicated to keeping your servers and IT infrastructure running smoothly 24/7, allowing you to focus on core business growth.
IT Services List
24/7 IT Support
Rapid Incident HandlingWant to delegate server maintenance, PRTG monitoring setup, or cyber threat protection? Contact our support team.
Contact Technical Team
Unified, Secure & Worry-Free IT Infrastructure Management
Managing internal servers, networks, and data security requires specialized technical expertise and 24-hour vigilance. Managed Services from PT Cloudlink Ardtech Indonesia acts as a seamless extension of your IT department, handling routine maintenance, performance surveillance, and rapid disaster recovery.
Backed by centralized PRTG monitoring and an around-the-clock Network Operations Center (NOC 24/7/365), our certified systems engineers proactively detect anomalous traffic, storage depletion, memory spikes, or intrusion signatures before causing disruptive business downtime.
Scope of Managed IT Services
24/7 PRTG Server Monitoring
Real-time telemetry of vital server metrics (CPU, RAM, Disk I/O, Uptime, Bandwidth) with automated alerts delivered via WhatsApp and Email.
OS Administration & Tuning
Configuration and optimization of Linux distributions (Ubuntu, Debian, RHEL) and Windows Server, Apache/Nginx web servers, and MySQL/PostgreSQL databases.
Cybersecurity & Patch Updates
Regular security kernel patch rollouts, Web Application Firewall (WAF) deployment, brute-force mitigation, and automatic DDoS scrubbing.
Automated Backups & Disaster Recovery
Encrypted daily scheduled backups to offsite isolated storage with periodic recovery drill simulations ensuring zero data loss.
Why Choose Cloudlink Managed Services?
- Significant Operational Cost Savings: eliminate the burden of hiring, training, and retaining an expensive in-house 24/7 technical team.
- Under 15-Minute Response Time for critical incidents (Severity 1), minimizing disruptive impact on revenue operations.
- Transparent Monthly Reporting: comprehensive incident audit logs, server resource utilization trends, and capacity forecasting.
- Flexible Service Packages: tailored plans starting from a single standalone server to multi-node enterprise cloud environments.
Want to Entrust Server Management to Experts?
Receive an initial infrastructure audit and tailored proposal for your business.