Portfolio Details & Case Studies
Official portfolio documentation and proven case studies delivered for leading enterprises by PT Cloudlink Ardtech Indonesia.
Rancang Bangun Aplikasi Telecollection & High-Performance Cloud VPS
Cloudlink was entrusted by PT. Panca Insan Selaras to architect an enterprise web-based Telecollection application system to digitize debt recovery workflows, backed by high-performance Cloud VPS hosting guaranteeing 99.9% uptime SLA.
Project Scope & Implementation
Enterprise Telecollection System Application Development
Design and deployment of an integrated web Telecollection application featuring debtor management, interactive call logs, automated assignment workflows, and centralized KPI reporting currently active in full production use.
- 100% completed system in full daily production use by desk collection agents
- Real-time analytics dashboard for monitoring agent KPI and recovery rates
- Role-based access control with end-to-end SSL encryption for customer data protection
High-Performance Cloud Virtual Private Server (VPS)
Provision of enterprise-grade Cloud VPS infrastructure with dedicated computing resources (vCPU, RAM), ultra-fast NVMe storage, and automated daily backups ensuring high availability for the Telecollection system.
- 99.9% uptime availability SLA guarantee
- Managed cloud firewall and proactive vulnerability mitigation
- Automated daily data backups ensuring complete business continuity
"Cloudlink’s Telecollection application is remarkably intuitive, empowering our team to monitor collection targets in real time on top of an exceptionally fast server."