Portfolio Details & Case Studies

Official portfolio documentation and proven case studies delivered for leading enterprises by PT Cloudlink Ardtech Indonesia.

PT. Pesonna Optima Jasa
Deployment Scope
3 Services / Modules
Primary Infrastructure
Data Center, VoIP & Infrastructure
Contract Status
Ongoing Partnership (Active & Operational)

Infrastruktur Data Center, VoIP Telecollection & Enterprise Email Server

PT. Pesonna Optima Jasa entrusts its centralized enterprise IT infrastructure to PT Cloudlink Ardtech Indonesia. This strategic partnership encompasses physical Colocation rack deployment at a Tier-3 Data Center, low-latency VoIP Telecollection trunking for daily operations, and high-security Dedicated Enterprise Email Server management.

Project Scope & Implementation

A

Colocation Server & Tier-3 Data Center Infrastructure

Active & Operational (Ongoing)

Corporate physical rackmount server hosting at Sona Topas Tower Tier-3 Data Center, featuring N+1 precision cooling, dual-source power redundancy (UPS & Generator), 24/7 biometric physical security, and unmetered direct OpenIXP/IIX interconnections up to 1 Gbps.

Key Deliverables & Technical Scope
  • 99.8% Power and Network uptime Service Level Agreement (SLA)
  • 24/7/365 On-site Smart Hands technical engineering support
  • Dedicated static public IP allocation and proactive PRTG bandwidth monitoring
B

VoIP Telecollection System & SIP Trunking

Active & Operational (Ongoing)

Provision of high-capacity SIP Trunking VoIP telecommunication infrastructure supporting daily collection department operations, delivering crystal-clear HD Voice audio with minimal latency and substantial call tariff savings.

Key Deliverables & Technical Scope
  • High-capacity simultaneous voice lines with zero dropped calls
  • Full compatibility with predictive auto-dialer and collection CRM systems
  • Real-time call statistics dashboard and automated recording archiving for Quality Assurance
C

Enterprise Dedicated Email Server Solution

Active & Operational (Ongoing)

Management of a dedicated private corporate mail server engineered to guarantee confidential business communications, unrestricted by third-party quotas, featuring end-to-end SSL/TLS encryption, and intelligent antispam/antivirus filtering.

Key Deliverables & Technical Scope
  • Real-time incoming/outgoing spam and malware filtering at 99.9% accuracy
  • Isolated mailbox storage with automated daily disaster recovery backups
  • Modern responsive webmail access and seamless multi-device synchronization

"Cloudlink’s Data Center infrastructure and VoIP solutions have proven exceptionally reliable in sustaining our high-volume daily business operations."

— Divisi IT & Infrastruktur, PT. Pesonna Optima Jasa